|
|
|
|
|
|
|
|
|
|
|
Services
|
|
|
| |
Repair
common problems:
Hardware: CD, scanner, audio, etc.
Software: System slow, Virus, etc.
Printers: Queue clearing, errors,
Small network: sharing, connection
Internet connection (DSL, Modem)
Installation:
New HW: DVD, scanner, memory, etc.
Network installs including wireless.
DSL, cable modem, dial-up internet.
Maintenance performed:
(P.C.’s) Windows Optimization
Hard Drive Utilities: Scandisk, Defrag.
Update Virus Protection files,
Run Virus scan on all drives.
Data backup (backup before visit).
Clean computer inside from dust, etc.
|
|
Agreement:
1. Fee Structure
“House-Call” computer repair visits are charged for the first hour
of the visit (includes travel time), then another fee per hour after
the first hour.
Repair calls and Maintenance
agreements include travel expenses in the western Los Angeles, Santa
Barbara, and Ventura counties only (other areas vary by mileage).
2.Reimbursable
Expenses
Any replacement parts such as: Hard Drive, RAM memory, processor,
motherboard, case, keyboard, mouse, etc. will be charged at my direct
cost including sales tax.
3. Software
Ownership
Software re-installation must be from original registered sources
(CDrom, or diskette). We are not responsible for problems caused
by unregistered shareware, or downloaded software. Please have the
original copies of your Operating System, and applications available
during the technician(s) visit. For WAN, LAN connectivity issues
please have your username, password, TCP / IP address, and other
necessary identifications available.
|
|
|
|
