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Home Service Call

Repair common problems:
Hardware: CD, scanner, audio, etc.
Software: System slow, Virus, etc.
Printers: Queue clearing, errors,
Small network: sharing, connection
Internet connection (DSL, Modem)

Installation:
New HW: DVD, scanner, memory, etc.
Network installs including wireless.
DSL, cable modem, dial-up internet.

Maintenance performed:
(P.C.’s) Windows Optimization
Hard Drive Utilities: Scandisk, Defrag.
Update Virus Protection files,
Run Virus scan on all drives.
Data backup (backup before visit).
Clean computer inside from dust, etc.

Agreement:
1. Fee Structure

“House-Call” computer repair visits are charged for the first hour of the visit (includes travel time), then another fee per hour after the first hour.

Repair calls and Maintenance agreements include travel expenses in the western Los Angeles, Santa Barbara, and Ventura counties only (other areas vary by mileage).

2.Reimbursable Expenses
Any replacement parts such as: Hard Drive, RAM memory, processor,
motherboard, case, keyboard, mouse, etc. will be charged at my direct cost including sales tax.

3. Software Ownership
Software re-installation must be from original registered sources (CDrom, or diskette). We are not responsible for problems caused by unregistered shareware, or downloaded software. Please have the original copies of your Operating System, and applications available during the technician(s) visit. For WAN, LAN connectivity issues please have your username, password, TCP / IP address, and other necessary identifications available.

Download the On-Site Service Agreement in Adobe Acrobat format.

 

 

 
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© Kirk Barnes Updated January 22, 2011
Barnes Computer Specialist  Camarillo, CA 93010